Privacy Policy (Al-Qafari Store)
This privacy policy has been prepared to ensure the protection of user data and to comply with best practices and local and international standards in the handling of "personal data" and "personally identifiable information," which refers to information that can be used, alone or in combination with other information, to identify an individual. By using this website, you agree to the terms of this policy.
1. Data collected:
1.1. The personal data we may collect includes:
1.1.1. Full name.
1.1.2. Email.
1.1.3. Mobile number.
1.1.4. Mailing address.
1.2. Data collection methods:
1.2.1. Directly when registering, placing an order, or contacting us.
1.2.2. Indirectly through cookies used when browsing the site.
2. Purpose of data collection:
2.1. We use personal data for the following purposes:
2.1.1. Completing the registration and purchase processes.
2.1.2. Improving user experience and personalizing content.
2.1.3. Responding to inquiries and complaints.
2.1.4. Sending updates, notifications, and marketing offers (when desired).
2.1.5. Data analysis to improve service quality.
3. Information protection:
3.1. We are committed to protecting your personal data by:
3.1.1. Data is stored on secure servers within the Kingdom of Saudi Arabia.
3.1.2. Use of encryption techniques and network protection.
3.1.3. Restricting access to data to authorized employees only.
3.2. We also use SSL technology to secure sensitive information, and payment data is not stored on our servers.
4. Cookies:
4.1. We use cookies to improve website performance. These uses include:
4.1.1. Remember the contents of your shopping basket.
4.1.2. Save user preferences.
4.1.3. Analyzing user behavior to improve services.
4.2. You can control cookies through your browser settings, however disabling them may affect some site features.
5. Data sharing:
5.1. We do not sell or exchange personal data with any third party, except:
5.1.1. Site operating partners or authorized service providers (ensuring data confidentiality).
5.1.2. In the event of a regulatory obligation requiring disclosure.
5.2. Non-personal data may be shared for statistical or marketing purposes.
6. Legal rights of the data subject:
6.1. The data subject has the following rights:
6.1.1. The right to know how data is collected and used.
6.1.2. The right to access his personal data.
6.1.3. The right to correct his data.
6.1.4. The right to request the destruction of data unless there is a legal impediment.
6.1.5. The right to withdraw consent to data processing.
6.2. The data subject exercises these rights by contacting us through the means described below. We will respond within (7) working days free of charge.
7. The systematic basis for data collection and processing:
Personal data is collected and processed with the user's consent, and the user has the right to withdraw this consent at any time, unless there is a legal or contractual basis for continued processing. The user can contact us via the email address provided below to request the withdrawal of consent or for any inquiries.
8. Data retention and destruction period
We are committed to retaining personal data for a period not exceeding three (3) years from the date of collection, unless otherwise required by law or contract. After this period, the data will be destroyed in a secure manner from which it cannot be recovered or reused.
9. Dealing with data breaches:
In the event of a security breach of personal data, we will notify users within (7) working days via email and website.
10. External links:
This website may contain links to external websites for which we are not responsible. Please review the privacy policies of those websites before using them.
11. Personal Data Protection Officer:
Al-Qafari Store management is responsible for protecting personal data and handling any related complaints or requests. You can contact them using the following information:
• Email: [email protected]
• Mobile: +966920001777
12. Complaints and inquiries
If you have any complaints or questions regarding our privacy policy or how we process your personal data, you can contact us via email at: [email protected]
13. Amendments to the Privacy Policy:
We reserve the right to modify this policy at any time. Users will be notified of any modifications, and continued use of the site constitutes acceptance of the revised policy.
14. Approved language:
The Arabic language is the official reference for interpreting this policy, and in the event of a conflict between the Arabic version and any translation thereof, the Arabic version shall prevail.
