Information confidentiality

Privacy Policy and Confidentiality of Information

Al Qafari Carpets and Furniture Store

Welcome to Al Qafari Carpets and Furniture Store, and thank you for your trust. We are committed to protecting your privacy and handle your personal data with the utmost security and confidentiality , in accordance with best practices and applicable regulations in the Kingdom of Saudi Arabia.


First : The data we collect

We collect various types of data to provide the best possible service to our clients, including:

1. Personal data: such as name, mobile number, email address, and address.

2. Login data: such as username, password, and account recovery methods.

3. Cookies and tracking technologies: To improve the browsing experience and speed of navigation within the store.

4. Usage data: such as products that are browsed or purchased, and times of entry.

5. E-marketing: By registering your email address, you agree to receive offers and periodic newsletters issued by the store.


Second : Data Use and Sharing

We use customer data for the following purposes:

• Executing and processing requests.

• Improving the shopping experience and interaction with the platform.

• Responding to inquiries and providing technical support.

• Sending alerts and promotional offers based on customer preferences.


We are committed to not sharing customer data with any third party, except in the following cases:

1. Our service partners : such as delivery companies, technical support, and operating platforms (such as the Salla platform), within narrow limits that ensure data protection and confidentiality.

2. Legal compliance : In the event of a request from the competent government authorities, and in accordance with what is specified by the system.

3. Merger or organizational change : In the event of a merger or acquisition, the user will be notified in due course via the official website or email.


Third : Data security and confidentiality

We are committed to taking all appropriate technical and organizational measures to protect your data from unauthorized access, alteration, loss, or destruction, including:

• Use of secure server systems and strong firewalls.

• Periodic review of security procedures.

•Restricting access to sensitive data to authorized employees only.

However, we acknowledge that the internet is not 100% secure, and we advise users not to share their sensitive data with any third party, and to take responsibility for keeping their login credentials confidential.


Fourth : External Parties

Al-Qafari Store deals with a number of third parties that contribute to providing the service, including:

•Z platform, which provides a hosting environment, technical support, and operational integration.

• Delivery companies and electronic mapping services to determine delivery locations.

• Approved electronic payment service providers that adhere to security standards (such as PCI-DSS).

Other parties may be involved later in accordance with operational expansion, while adhering to the same standards of privacy and confidentiality.


Fifth : Approval and amendments to the policy

•By using Al Qafari Carpets and Furniture Store, you acknowledge that you have read and agree to this policy.

We reserve the right to modify this policy at any time. Any modifications will be posted on this page, along with the date of the last revision.

•We recommend visiting this page periodically to stay informed of any changes that may occur.